Rates & Terms of Services

(Trading as Daytripper Apartments Ltd., Company Reg No 7537972
Registered address: 40 Clifton Rd, Billinge,Wigan WN57TP

Booking Conditions

1.(a) Payment is due in pounds sterling before your stay commences by cheque, bankers draft, or credit/debit cards.

1 (b) Bookings are not guaranteed until your payment is received and Daytripper Apartments Ltd. has issued your booking confirmation.

Confirmation will be sent to guests, either by letter or e-mail.

1 (c) Security deposit – no later than 24 hours prior to arrivals details of a valid credit card must be supplied to us. This same credit card is to be presented upon arrival when a signed impression of that card will also be taken. The authorisation of this card will be checked by us, but no money taken unless damages or key loss occurs during the guest’s stay.

By making a booking, guests will be giving Daytripper Apartments Ltd permission to authorise their credit card for up to a maximum of 500(GBP) * if a breakage and or cleaning claim is made by the company up to 30 days after the end of the booking to cover any accidental damages and or cleaning during your stay. Any claim made up until this date may be automatically deducted from your card.

*(with exception of special conditions which may apply to large group/same sex party bookings-see Appendix)

Any money taken by Daytripper Apartments Ltd will be fully explained and itemised in writing to the guest. A receipt for the amount debited from the credit card will also be provided. {See Sections 5 (a) + (b) Damages’ below}

Cancellation Policy & Refunds

2 (a) Cancellation by guests:-

Cancellation more than 8 weeks in advance of arrival date – we shall refund 100% of any payment made, minus a £40.00 administration fee.

Cancellation 8-4 weeks in advance of arrival date – we shall refund 75% of balance payment if this has been made, minus a £40.00 administration fee.

Cancellation 4-2 weeks in advance of arrival date- we refund of 25% of balance payment, minus a £40.00 administration fee.

In the event of cancellation within less than 2 weeks of arrival, no refund will be offered.

However, in the event of us then obtaining another booking for any of the dates which you had booked, we will refund for those dates, minus a £40.00 administration fee.

2 (b) Cancellation by Daytripper Apartments Ltd.

In the event of us having to cancel a booking, a full explanation of our reasons for doing so will be given, in writing, with as much notice as possible. A full refund of any monies paid will be given. A discount will be offered towards a future booking made with us

Checking-in

3 (a) Check-in time – the apartment(s) will be available for checking in from 1400hrs on the day of arrival. If an earlier check-in time is specifically required by guests, we shall endeavour to do this. This however will depend upon whether or not other guests are checking out of the apartment(s) that day.

3 (b) It is our policy to meet and greet guests upon their arrival. Guests will be shown the layout/equipment etc of the apartments and the building, including fire exits, etc.

3 (c) All adult guests will be required to sign in upon arrival, and the names of children will be recorded on our registration sheet.

3 (d) one member of each party must provide proof of name and address on arrival. This can be either a photographic driving licence or a passport with a recent utility bill. This person does not necessarily have to be the person who made the booking.

3 (e) we reserve the right to refuse admission to any guest (and the rest of their party) e.g. who arrive intoxicated.

Departure

4 (a) Guests are required to vacate the apartment(s) by 1100hrs on the day of departure. If a later departure time is specifically required by guests, we shall endeavour to do this

This however will depend upon whether or not other guests are checking into the apartment(s) later that day.

Damages

5 (a) It is our practice to seek full recompense from any guest (individual or party) who cause(s) damage to the fabric of the apartment, or communal areas, and/or fixtures, fittings, furniture, furnishings, appliances or equipment therein during their stay. If such damage is apparent in the apartment(s) upon the departure of guests, then this will be discussed with them prior to them leaving. In the event of such damage being discovered after the departure of guests, then they will be contacted by us as soon as possible usually via telephone. Any such costs will be deducted from the credit card whose details have been supplied by the guest earlier. This will be fully explained and itemised in writing to the guest as soon as practicable. A receipt for the amount debited from the credit card will also be provided.

‘Damage’ includes stains caused to carpets & furniture and any excessive cleaning being required such as evidence of vomit etc needing to be cleaned up. This also includes dry cleaning of Curtains and extra laundering caused by guests smoking inside the apartments {see 6(b) below}

5 (b) In the event of the loss of or damage caused to any of the keys supplied to guests, recompense will be sought as outlined in 5 (a)

Smoking

6 (a) Daytripper Apartments is a strictly non-smoking building. Each apartment is fitted with a fully integrated smoke detector system. If these detectors are activated, they could cause other alarms in the building to activate.

6 (b) In the event of any guest tampering with the fitted smoke detectors in the apartment(s), full recompense will be sought by us for the cost and fitting of a replacement alarm

6(c) If it is apparent that guests have been smoking inside the apartments, a £100 cleaning charge will be debited from the pre-authorised credit card

Groups

7 (a) We reserve the right to refuse admission to any group who were misrepresented to us at the time of booking e.g. informing us at the time of booking that it is a mixed or all female group, but in fact an all male group arrive.

Sorry, no pets are allowed in the apartments.

Car Parking

There is metered off street in front of the building. The nearest 24 hour car park is N.C.P. on Newquay /or Moorfields which is 2 minutes walk away. Tel: 0151 709 8727

Disclaimer

Daytripper Apartments Ltd. does not accept any liability for accidents and injuries incurred during the client’s occupation of the apartment, including the communal areas of the building. Client’s baggage and belongings are at the owners risk at all times.